FAQs
Why can't I just check my own chlorine and pH levels?
Regular pool maintenance is crucial for a clean and healthy swimming experience. It involves much more than just checking the chlorine and pH levels. Grey Shark Pool Services includes testing for additional chemical levels and thorough cleaning, ensuring all equipment works correctly, and identifying any potential issues before they become significant problems. Neglecting these tasks can lead to algae growth, bacterial contamination, and equipment failure.
Can I clean the pool and you deal with the chemicals?
Yes, customers handling the skimming and vacuuming can play a proactive role in their pool’s upkeep, which can be pretty satisfying. This approach ensures the pool remains visually appealing and free from large debris. Meanwhile, entrusting Grey Shark Pool Services with testing and chemical management ensures water quality and safety, optimizes chemical use, and prevents skin or eye irritation caused by improper chemical balances. This partnership enhances the pool’s condition, efficiency, and longevity while allowing customers to participate.
I have an Airbnb property, do I really need it serviced twice a week?
Regular maintenance is crucial for a rental property with a pool or spa. Due to high usage, unknown guest habits, and frequent turnover, it is essential to maintain water cleanliness and hygiene, prevent algae growth, and create a welcoming environment for your guests. By doing so, you can ensure you maintain those 5-star ratings.
How often should I drain and refill my spa or hot tub?
To determine the number of days for a water change, divide the spa capacity in gallons by 3, then divide that result by the number of daily bathers. For instance, if you have a 450-gallon hot tub with three daily bathers, you should change the water every 50 days. Another method to determine when to change the water is to measure the initial Total Dissolved Solids (TDS) level when you first fill your spa or hot tub. Then, monthly, when the monthly measurement exceeds the starting amount by 1500 ppm, it’s time for a water change.
I measured the chlorine and its low, can I just toss a tablet into the skimmer basket?
Please avoid doing this. A standard chlorine tablet has a pH of 2.8, making it approximately 10,000 times more acidic than plain water. Although it may temporarily increase chlorine levels, over time, it can cause significant damage by corroding pool components such as the pump and heater, ultimately leading to costly repairs and decreased equipment lifespan.
My saltwater generator doesn't work, will my warranty cover it?
The warranty for your chlorine generator depends on the manufacturer, with some lasting up to four years from the date of installation or manufacture. Please note that your generator needs to be cleaned and inspected before we can determine warranty coverage.
Please note that warranties do not cover damage resulting from incorrect water chemistry. Maintaining proper water chemistry is essential for optimal performance and warranty coverage.
How often should a pool be serviced?
For residential pools, it is generally recommended to provide weekly service during the spring, summer, and fall to maintain proper water chemistry and keep the pool clean. However, if you do not plan to heat your pool regularly, the service can be changed to every two weeks once the average air temperature drops below 60 degrees.
How long after the pool is serviced can I swim?
Depending on the water chemistry of the pool and any chemicals added, it is recommended to wait an hour. Your pool professional will inform you if this advice differs.