Frequently Asked Questions

Regular pool maintenance is crucial for a clean and healthy swimming experience. It involves much more than just checking the chlorine and pH levels. Grey Shark Pool Services includes testing for additional chemical levels and thorough cleaning, ensuring all equipment works correctly, and identifying any potential issues before they become significant problems. Neglecting these tasks can lead to algae growth, bacterial contamination, and equipment failure. 

Yes, customers handling the skimming and vacuuming can play a proactive role in their pool's upkeep, which can be pretty satisfying. This approach ensures the pool remains visually appealing and free from large debris. Meanwhile, entrusting Grey Shark Pool Services with testing and chemical management ensures water quality and safety, optimizes chemical use, and prevents skin or eye irritation from improper balances. This partnership enhances the pool's condition, efficiency, and longevity while allowing customers to participate. 

Regular maintenance is crucial when you own a rental property with a pool or spa. Due to high usage, unknown guest habits, and frequent turnover, it is essential to maintain the cleanliness and hygiene of the water, prevent the growth of algae, and create a welcoming environment for your guests. By doing so, you can ensure you maintain those 5-star ratings.

To maintain clean and healthy water in your spa or hot tub, you can determine the number of days for a water change by dividing the spa capacity in gallons by three and then dividing that result by the number of daily bathers. For instance, if you have a 450-gallon hot tub with three daily bathers, you should change the water every 50 days. Another method to determine when to change the water is to determine the starting number of Total Dissolved Solids (TDS) when freshly filling your spa or hot tub. Then monthly, when the monthly measurement exceeds the starting amount by 1500 ppm, it's time for a water change. 

Please don't do this. The pH of a trichlor tablet is 2.8, which is around 10,000 times more acidic than pure water. Although it may increase the chlorine level, it will do more harm than good in the long run, damaging your pool pump and heater. 

The warranty for your chlorine generator depends on the manufacturer. Some warranties last up to four years from the date of installation or manufacture. It’s important to note that your generator needs to be cleaned and inspected before we can determine if it's covered.

Please keep in mind that warranties do not cover damage caused by improper water chemistry. Maintaining water chemistry according to industry standards is crucial for optimal performance and warranty eligibility.

For residential pools, it is generally recommended that weekly service be provided during the spring, summer, and fall to maintain proper water chemistry and keep the pool clean. However, if you do not plan to heat your pool regularly, the service can be changed to every two weeks once the average air temperature drops below 60 degrees.

Depending on the tested water chemistry and any chemicals added to your pool, it is recommended to wait an hour. Your pool professional will inform you if this advice differs.