Modern backyard pool with clear blue water, lounge chairs, and a white house under sunny skies

Private Home
Pool Care

For Oak Island homeowners who use their pool for personal enjoyment, not rental income. Choose from full-service or chemicals-only maintenance options.

Choose Your Service Level

Two options designed for owner-occupied homes with different involvement levels.

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Full-Service

Complete weekly care with all physical cleaning and chemical management included. We handle everything.

  • checkWeekly service on agreed weekdays
  • checkFull water testing each visit (chlorine, pH, alkalinity, calcium, CYA, phosphates, and more)
  • checkAll maintenance chemicals included (sanitizer, shock, stabilizer, pH adjusters, clarifier, phosphate remover)
  • checkBrush walls, steps, and benches
  • checkSkim surface debris & vacuum as needed
  • checkClean skimmer and pump baskets
  • checkCheck equipment operation & backwash filter as needed
  • checkPost-service photos, detailed service report, and text notifications

NOT INCLUDED (billed separately when needed):

  • • Filter cartridge cleaning & salt cell cleaning
  • • Green-to-Clean recovery, stain/metal treatments
  • • Seasonal opening/closing, drain & refill
  • • Extra visits, storm cleanup, equipment repairs
Request Full-Service Quote
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Chemicals Only

For homeowners who handle physical cleaning themselves but want professional water chemistry management.

  • checkWeekly service on agreed weekdays
  • checkFull water testing (chlorine, pH, alkalinity, calcium, CYA, phosphates, and more)
  • checkAll maintenance chemicals included
  • checkEquipment inspection each visit
  • checkService report with photos and text notifications

You handle: Skimming, brushing walls/steps, vacuuming, and cleaning baskets. If physical cleaning lapses, water chemistry will suffer.

Learn About Chemicals Only

Why Grey Shark for Your Home?

Local expertise meets professional standards for coastal pool care.

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Consistent Quality

W-2 employees, not contractors. Same high standards every visit.

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Full Documentation

Photos and detailed reports after every service visit.

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Proactive Alerts

We alert you to issues before they become expensive problems.

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Local Expertise

We understand coastal pool conditions and salt air challenges.

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See What Your Report Looks Like

After every visit, you receive a digital report with chemical readings, chemicals added, and photos. Click to preview.

Our Method

Grey Shark Service Standard

Every maintenance visit follows the same five-step process. No shortcuts, no guesswork, full documentation every time.

  1. 1

    Arrive, photograph, note issues

    Capture before photos, noting any issues or safety risks

  2. 2

    Test water and balance chemistry

    Test water, dose and balance chemicals

  3. 3

    Clean surfaces and remove debris

    Brush waterline, vacuum, skim surface, empty baskets

  4. 4

    Inspect equipment and record PSI

    Visually inspect equipment, record PSI, adjust water level

  5. 5

    Document and send your report

    Capture after photos, send service report and updates

Conditional maintenance (logged when performed)

  • Filter backwash (sand, based on PSI or performance)
  • Filter cleaning (cartridge scheduled or condition-based)
  • Salt cell cleaning (when scaling or performance requires)

After Each Visit You Receive

Before and after photos of pool condition

Water chemistry readings and adjustments performed

Equipment status, PSI, and any issues found

Alerts for anything requiring your approval or attention

Post-Service Customer Feedback

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Charles is always so thorough and patient.

Beckie M.

Boiling Spring Lakes, NC | Full-Service Maintenance

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Very thorough, good attention to detail. Personable, took time to answer all our questions.

Michelle S.

Oak Island, NC | Pump Replacement

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Parker is great! He knows what he is doing and has my hot tub looking great.

Todd B.

Oak Island, NC | Full-Service Maintenance

Ready to Get Started?

Contact us to discuss your pool maintenance needs. We'll help you choose the right service level for your situation.

Free consultation • Flexible scheduling

Common Questions

Frequently Asked Questions

Common questions about residential pool maintenance.

What are the basic water levels I should know for a pool or spa?

For most chlorine pools: Free Chlorine 2-6 ppm (the correct target depends on CYA), pH 7.2-7.8, Total Alkalinity 60-90 ppm, Calcium Hardness 200-400 ppm, and Cyanuric Acid (stabilizer) 30-50 ppm. Key point: chlorine targets only make sense when paired with the stabilizer level. Low CYA with high sun burns chlorine off fast; high CYA requires a higher chlorine target.

How is taking care of a pool near the beach different from an inland pool?

Beach-area pools typically deal with more wind-driven debris (sand, pollen, salt spray), higher corrosion risk from salt air, more UV and weather swings causing faster sanitizer loss, and more algae pressure in season. This means coastal pools usually need tighter consistency in cleaning, filtration, and chemical control.

I'm a new pool owner. What are the must-do weekly and monthly tasks?

Weekly: Test and adjust FC and pH, empty skimmer and pump baskets, brush and skim, vacuum as needed, and do a quick equipment check. Monthly: Test and adjust TA, CH, and CYA, confirm salt level if saltwater, inspect filter condition, and check for early failure signals like air bubbles or recurring cloudiness.

Why can't I just check my own chlorine and pH levels?

Chlorine and pH are only the top layer. A pool can show 'good' chlorine and pH and still have problems caused by high CYA (over-stabilized water where chlorine becomes less effective), wrong TA/CH balance (causing cloudiness, scale, or corrosion), or filter/flow issues. Chlorine and pH are necessary checks, but not sufficient control.

Do I really need to test for stabilizer (CYA), alkalinity, and calcium hardness too?

Yes, if you want stable water and predictable chemical demand. CYA controls how much chlorine you actually need for sanitation. TA stabilizes pH. Too high drives scale and cloudy water, too low causes pH bounce. CH protects plaster surfaces and reduces corrosion risk. If you only test chlorine and pH, you will eventually get 'mystery problems' that are not mysterious at all.

How often should I shock my pool, and how long should we wait to swim afterward?

'Shock' is not a fixed schedule. Use it when conditions justify it: after a heavy bather load, early algae signs, or storms. For most pools, maintaining proper daily FC for your CYA reduces the need to shock routinely. Swimming is generally OK when water is clear, FC is back in the normal target range, and pH is 7.2-7.8.

How do I get rid of strong 'chlorine smell' and eye or skin irritation?

That 'chlorine smell' is often chloramines, not 'too much chlorine.' Causes include low effective sanitizer, poor oxidation, and heavy bather waste. Fix by verifying FC and CYA with a reliable test method, raising FC appropriately, improving circulation and filtration, keeping pH in range, and reducing contaminants by showering before swimming.

I measured low chlorine. Can I toss a tablet into the skimmer basket?

Do not do that. Tablets are acidic and can sit concentrated in the plumbing, which can damage pump seals, heater components, and valves and fittings. Use a proper feeder, floater, or a safer, controlled dosing method. If chlorine is critically low, address the cause (low output, high demand, high CYA, or filtration).

How many hours per day should I run my pool pump?

In summer, typically 6-10 hours per day (more if you have heavy debris, high bather load, or a salt system that needs runtime to generate chlorine). In winter for non-heated, low-use pools, often 2-6 hours per day. The better rule: run long enough to keep the surface clean, the filter pressure stable, and your sanitizer consistent.

How often should I backwash or clean my filter, and when should I replace the sand or cartridges?

General rule: clean/backwash when filter pressure rises about 8-10 psi over clean starting pressure. Sand filters: backwash at +8-10 psi, plan sand replacement roughly every 5-7 years. Cartridge filters: clean at +8-10 psi, replace cartridges commonly every 2-4 years depending on use and care.

How often should a pool be serviced in our area?

For most residential pools in-season, weekly service is the baseline for consistent water and early problem detection. During cool months, some pools can step down if use is low and debris is manageable, but chemistry still needs monitoring. Most damage to pool surfaces occurs during the off-season due to improper water balance.

What types of services are included in your weekly pool service package?

Typical weekly service includes: water testing and chemical adjustments, skimming, brushing, and vacuuming as needed, emptying skimmer and pump baskets, filter and circulation checks, and notes on developing issues before they become failures. Exact scope can vary by package and pool condition.

Can I clean the pool and you just handle the chemicals?

Yes! Chemistry-only service is a fit when you want to handle physical cleaning but want a pro managing testing, dosing, and stability. Chemistry problems are where most DIY pools get expensive fast. Improper balance can damage surfaces, corrode equipment, and lead to algae outbreaks.

Is it worth getting a pool cleaning service instead of doing it myself?

For many owners, yes. The value is not just labor. It is consistency and early detection. Typical benefits include stable water with fewer algae and cloudiness events, fewer equipment failures from unnoticed warning signs, less time spent testing and troubleshooting, and better overall pool condition. DIY can work if you are consistent, use reliable testing, and understand CYA-driven chlorine targets.

Can you open my pool in the spring and close/winterize it in the fall?

Yes. Openings focus on cleanup, equipment startup checks, and chemistry stabilization. Closings focus on cleaning, protecting equipment, and setting water conditions to reduce off-season problems.

Do you offer different winterization services for covered vs. uncovered pools?

Yes. The fundamentals are similar, but uncovered pools usually need more attention to debris and water condition over the off-season. Covered pools often stay cleaner but can still drift chemically.