PureChlor Troubleshooting Guide
Resolve PureChlor salt system fault codes, cell life warnings, and flow errors.
Common Salt System Problems This Guide Covers
A pool technician should open this document when the PureChlor salt system is displaying an error code, a fault light, or is not producing chlorine as expected..
What it helps you resolve
- PureChlor system not producing chlorine
- PureChlor CHECK CELL light solid or flashing
- PureChlor ERROR 1, ERROR 2, ERROR 3, ERROR 4, ERROR 5, ERROR 6, ERROR 7
- PureChlor FLOW error light
- PureChlor LOW SALT light flashing
- PureChlor PSU FAIL / NO LIGHTS
When not to use
This document is not for initial system installation, routine preventative maintenance without an active fault, or general pool chemistry adjustments unrelated to the salt system's operation.
Fault codes covered
Quick diagnosis
Before replacing any parts, verify proper water chemistry (salt, pH, alkalinity, CYA) and inspect the cell for scaling, cleaning it if necessary. Utilize the system's Tech Mode to check amps and volts, and perform a bucket test if production issues persist.
Still seeing issues with your PureChlor Troubleshooting Guide?
Our certified technicians know every fault code in this document, including CHECK CELL, CHECK SALT, ERROR 1, and can diagnose your PureChlor salt system in person across the Oak Island area.
Request ServicePureChlor Salt System FAQs
What does a 'CHECK CELL' error mean?
The 'CHECK CELL' light, whether solid or flashing, indicates an issue with the salt cell, which may require inspection, cleaning, or replacement due to scaling or wear.
Does a 'FLOW' error clear on its own?
A 'FLOW' error typically indicates insufficient water flow through the cell, which will not clear on its own until the underlying flow issue (e.g., pump, filter, valve) is resolved.
What causes the most common PureChlor system fault?
The most common causes of PureChlor system faults are often related to incorrect salt levels (too low or too high) or a dirty/scaled salt cell.
How does this troubleshooting guide differ from the PureChlor owner's manual?
This troubleshooting guide focuses specifically on diagnosing and resolving error codes and operational faults, whereas an owner's manual typically covers installation, general operation, and routine maintenance.
Qualified personnel only. Opening electrical panels, control boards, or equipment enclosures involves dangerous voltages and should only be performed by licensed pool or electrical technicians. Unauthorized service may void your manufacturer warranty. If unsure, contact a qualified professional.