ColorLogic® & CrystaLogic® Troubleshooting Guide
Troubleshoot LED show light sync problems and controller faults.
Common Lighting Problems This Guide Covers
A pool technician should open this document when Hayward ColorLogic or CrystaLogic pool lights are not functioning correctly, are out of sync, are flashing or dim, or are experiencing communication issues with the control system..
What it helps you resolve
- Pool light(s) not turning on or off
- ColorLogic lights are out of sync
- Pool lights are flashing or dim
- Networked lights are not found by the control system
- No ColorLogic option appears on the automation system
- Lights are not responding to controller commands
When not to use
This document is not intended for initial installation instructions, general operational guidance when lights are working, or troubleshooting non-Hayward lighting systems.
Quick diagnosis
Before replacing any parts, a technician should attempt to resync the lights, check and change the light mode, or reset and rediscover networked lights as outlined in the 'How To' sections. Additionally, understanding and checking for voltage drop is a critical initial diagnostic step.
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Request ServiceHayward Lighting FAQs
What is the difference between 'Switched Style' and 'Network Style' ColorLogic lights?
Switched Style lights are controlled by interrupting power, while Network Style lights communicate with a Hayward ColorLogic Light controller or OmniLogic Automation system for toggling colors and shows.
What are common causes for ColorLogic lights to be flashing or dim?
Common causes for lights flashing or dimming include issues related to voltage drop, which is specifically addressed in the troubleshooting guide.
What does the 'Troubleshooting: Network: Light(s) Not Found' section address?
This section addresses issues where networked ColorLogic lights are not being detected or recognized by the automation system or controller, guiding the user through steps to find them.
What is the purpose of installing a snubber?
The document includes a section on 'How and When To Install a Snubber,' indicating it's a component used to address specific electrical conditions that might affect light performance or longevity.
More Hayward Guides
Qualified personnel only. Opening electrical panels, control boards, or equipment enclosures involves dangerous voltages and should only be performed by licensed pool or electrical technicians. Unauthorized service may void your manufacturer warranty. If unsure, contact a qualified professional.